Last updated: August 10, 2026
PetLucid ("the App", "we", "us") is a pet health and care record-tracking application. This Privacy Policy explains what information the App handles, how it is used, and the choices available to you. This policy applies to all users of PetLucid worldwide, regardless of language or region.
PetLucid does not offer or require account creation or sign-in. We do not collect your name, email address, phone number, or physical address to use the App.
Any information you enter about your pets — health records, care logs, reminders, notes, photos, or similar content — is stored locally on your device only. This data is not transmitted to, or stored on, PetLucid's own servers. We do not have access to this content. Because there is no cloud sync or backup, uninstalling the App or losing your device may result in permanent loss of this data — please back up your device through your own means (e.g., your device's built-in backup tools) if you wish to preserve your records.
PetLucid offers a lifetime premium purchase. Payments are processed by Google Play Billing — we do not receive or store your payment card details. To manage entitlements (confirming that a purchase was made and unlocking premium features), we use RevenueCat as a subscription/purchase management service. RevenueCat receives a purchase token and anonymized/pseudonymous identifiers from Google Play to verify your purchase; it does not receive your card information. You can review RevenueCat's own privacy practices at revenuecat.com/privacy.
The App uses Google AdMob to display ads. We do not ourselves collect or request your location. However, AdMob automatically collects the following on its own, as part of its standard SDK behavior:
This data is processed by Google in accordance with Google's Privacy Policy and AdMob's own data disclosure, available at developers.google.com/admob.
We do not sell your personal information to third parties, and we do not use your pet health data for advertising purposes.
We share limited data only with the following categories of service providers, each acting under their own privacy terms:
We do not share your data with data brokers or for cross-app behavioral advertising beyond what these providers' standard integrations perform. We do not disclose personal data to third parties for marketing purposes without your consent.
Since pet health records are stored only on your device, you control their retention directly — deleting the App or clearing its data removes this information permanently, and we cannot recover it for you.
Your purchase record (held by RevenueCat, to verify your lifetime premium entitlement) is retained for as long as necessary to honor that purchase. To request deletion of this record, send an email to petlucidapp@gmail.com with the subject line "Data Deletion Request", from the email address associated with your Google Play purchase. We will confirm and process your request, typically within 30 days. Once deleted, this record cannot be recovered, and you will lose the ability to restore your lifetime premium purchase on a new device or after reinstalling the App.
Depending on your country of residence, you may have rights to access, correct, or delete your personal data, object to certain processing, or withdraw consent (e.g., for advertising) at any time. This includes but is not limited to rights available under:
You can exercise these rights by contacting us at petlucidapp@gmail.com. You may also manage ad personalization directly through your device's OS-level privacy settings (e.g., Android's "Opt out of Ads Personalization").
PetLucid is intended for users aged 16 and older. We do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal information, please contact us at petlucidapp@gmail.com so we can remove it.
Because PetLucid is used in many countries and supports 20+ languages, the limited data described above (advertising/analytics identifiers, purchase verification data) may be processed by our service providers (Google, RevenueCat) on servers located outside your country of residence, including the United States. These providers maintain their own safeguards for cross-border data transfers (e.g., EU Standard Contractual Clauses where applicable).
We rely on industry-standard security practices provided by our service providers (Google Play, RevenueCat, Google AdMob) to protect the limited data we process. Since your pet health records remain on your device, their security also depends on your device's own lock screen, OS updates, and backup practices.
We may update this Privacy Policy from time to time to reflect changes in the App, legal requirements, or our service providers. We will update the "Last updated" date above when changes are made. Continued use of the App after changes constitutes acceptance of the updated policy.
If you have questions, requests (including data deletion requests), or concerns about this Privacy Policy or your data, contact us at:
Email: petlucidapp@gmail.com